Incense Sticks Pack (Zen)

Return Policy

At Unearthed Homestead LLC, we take great pride in crafting all-natural, handcrafted products with the utmost care. Because our items are produced in small batches for personal wellness use, all sales are final, and we cannot accept returns for products that have been opened or used.

Your satisfaction is important to us. If your order arrives damaged, incorrect, or defective, please contact us within 7 days of delivery at unearthedhomesteadllc@gmail.com. Kindly include your order number and photos of the issue. We will gladly offer a replacement.

Please Note:

• Returns are not accepted for reasons of personal preference.
• Shipping costs are non-refundable.

Thank you for supporting our small business and for understanding the care that goes into our handcrafted products.

Shipping Policy

 

At Unearthed Homestead LLC, each order is prepared with care to ensure your products arrive safely.

 

Processing Time:

    •    Orders are processed within 3–5 business days after purchase.

    •    You’ll receive a confirmation email with tracking information once your order has shipped.

 

Shipping Methods & Rates:

    •    We ship through trusted carriers (USPS, UPS, or FedEx).

    •    Shipping costs are calculated at checkout based on weight and destination.

 

Delivery Estimates (after processing):

    •    Standard Shipping: 3–7 business days

    •    Expedited Shipping: 1–3 business days (when available)

 

Local Pickup:

    •    Customers near our homestead may choose local pickup at checkout. We’ll email you with pickup details and times.

 

Please Note:

    •    Unearthed Homestead LLC is not responsible for shipping delays once the carrier has your package.

    •    We are not liable for lost or stolen packages marked as delivered by the carrier.

    •    Double-check your shipping address during checkout—we cannot reship orders sent to incorrect addresses.

 

Thank you for supporting our small business—we’re honored to share our creations with you! 🌿